Your specified weeks are shown on your purchase agreement.

You can view a copy of the resort calendar from this page, showing which dates your weeks fall on. In accordance with the Rules, you can occupy your property from 4pm on the first day and up to 10am on the last day of your weeks.

Can I book my flights now?

Yes, provided you are up to date on any payments under your purchase agreement, including this year’s maintenance fees, you can make travel plans. You must complete and return the booking form at least 7 days before your arrival date.. We would recommend that all owners wait for their booking to be confirmed before confirming their travel, no compensation will be offered for any members who book flights and are unable to stay at the resort because they have not complied with their purchase agreement or the Rules.

What if I can’t use my weeks this year?

You can allow any friends or family to use your weeks, or you can rent out your weeks in the property externally. In any of these events, you still need to submit the booking form so that we know who will be using your weeks and when they will be arriving.

As you know the resort is affiliated to the RCI global exchange network allowing you to exchange your weeks for time in any of their other resorts and accommodation at other times of the year as well (subject to the relevant exchange fees). Having completed the procedures to set-up the resort on RCI’s systems towards the end of last year, enrolments will commence in time for the start of year two giving every owner the best chance of trying out this service. More information about how to exchange your weeks will be sent to you directly by RCI in due course.

When do I have to pay the first year’s maintenance fees?

All members have to pay their first year’s maintenance charge in advance, regardless of when their weeks actually fall in the year. This is because many of the costs covered by the service charge are also payable in advance. You must pay the maintenance charge even if you do not use your weeks.
You should receive a payment reminder for each year’s fees before they fall due, however please contact us if you are unsure how to pay or what the amount is.

Is there anything else I have to pay?

You can choose to pay for certain additional optional services such as an airport transfer, which we recommend for your first visit, direct to Signature Resorts. Please see the booking form for more information, or speak to their on-site team when you are at the resort. You will also have to pay for any damage or breakages during your stay before you check out.

When will we receive our fractional ownership certificate?

In accordance with the scheme terms, fractional ownership certificates will be issued to owners once they have paid the purchase price in full and the title to the properties has been registered in the name of the owning company. We will keep all owners updated on registration of title deeds in the name of the owning company. Until that time owners are still able to enjoy all their ownership rights and use their weeks under the terms of their purchase agreement.

Who do I need to tell if my contact details have changed?

Please contact us as soon as possible if any of your contact details have changed from the purchase agreement so that we can be sure you will receive any important information we send to members. We recommend that you contact us by email to info@wearehome.com or by telephone on 0800 111 6789

How can I change the ownership details for my weeks?

You can transfer ownership at any time by sale or gift, or you can add or remove names to the purchase agreement and fractional ownership certificate. There is an administration fee payable (currently £149) to Tatton Trustees for any ownership changes. Please notify us by email to info@wearehome.com or by telephone on 0800 111 6789 if you want to change the ownership details of your weeks.

Not found the answer you where looking for, ask us a question?

Horizon Sky Fractional Ownership FAQs Selectproperty.com Office 803 - Concord Tower, Tecom, Dubai Media City United Arab Emirates Dubai Office: +971 4 446 2756 UAE fax: 971 4 440 4849 UK Office: +44(0) 161 488 3555

We have put together a gallery of pictures so that you can share them to friends, family and anyone who might be thinking of using your weeks in the scheme. You can access the gallery here.

We will add further pictures of the building and the apartments over time as we receive them, please also send us your own shots from your visit if you are happy for us to share them with other owners.
(Please note that these images are being made available for the personal interest of owners in this scheme and should not be used commercially without reference to the rightful copyright owner.)

What facilities and amenities are there in the apartment and building?

The apartments are fully furnished including a sofa-bed, washing machine, television and DVD player, oven, hob and microwave, and most standard kitchen utensils, hairdryer, ironing board and iron. The rooms are cleaned and linen changed weekly. The building has 24 hour concierge and security. Within the building residents can use the outdoor pool and Jacuzzi, sauna and steam room, and a fully equipped gym. Each apartment also has one car parking space.

How many people can the apartments accommodate?

Each apartment has a sofa bed, therefore a one bedroom apartment can accommodate four people and a two bedroom apartment can sleep six. In the interests of health and safety and out of consideration for other owners, the management company will refuse to check-in parties which include more people than the apartments can comfortably accommodate.

When are my weeks this year?

Your specified weeks are shown on your purchase agreement.

You can view a copy of the resort calendar from this page, showing which dates your weeks fall on. Please make sure you are looking at the right year column as the exact dates vary from year to year. All specified weekly periods begin and end on a Saturday, in accordance with the Rules of Occupation, you can occupy your property from 4pm on the first day and up to 10am on the last day of your weeks.

How do I book to stay in my apartment for my weeks?

You need to submit a booking form to confirm the details of the people who will be using your apartment and their arrival and departure dates. The booking form can be downloaded from this page and, once complete, should be sent to our local service partner Howdra by email – concierge@howdra.ae or by fax to 00971 4 2380084. We strongly advise that you do not confirm your flight booking until you have received confirmation of your booking in the apartment.

What do I need to do before arrival?

You will need to submit a booking form (which you can download from this page) and send passport copies for the people who will be staying in the apartment during your weeks. Your booking will only be confirmed if you are up-to-date with payments, including your maintenance charge for the relevant year.

What if I can’t use my weeks this year?

You can allow any friends or family to use your weeks or offer your weeks for rent, either privately or through our own channels using third-party booking agents. In any of these events, a booking must still be arranged using the standard booking form in the same way.

If you are planning on exchanging your weeks using your membership to Interval International, you should contact them directly. Most of their membership services are accessed through their website at www.intervalworld.com, alternatively you can call them on 0844 701 4444

When do I have to pay the first year’s maintenance fees?

All members have to pay their maintenance fees in advance each year, regardless of when their weeks actually fall in the year. This is because many of the costs covered by the service charge are also payable in advance. You must pay the maintenance charge even if you do not use your weeks.

You should already have received a payment reminder for your maintenance fees in 2012, however please contact us if you are unsure how to pay or what the amount is.

Is there anything else I have to pay?

There may be optional services available to you from the management company during your stay, including airport transfers, laundry and shopping, which are chargeable separately. You will also have to pay for any damage or breakages during your stay before you check out.

When will we receive our fractional ownership certificate?

Under the scheme terms fractional ownership certificates can only be issued once the title deeds to the properties have been issued to the owning company. The title deeds have now been issued – somewhat later than expected after completion of the building. Once the original deeds have been received, checked and safely archived by the scheme trustee, they will issue an ownership certificate to everyone on the members’ register. Until that time owners are still able to enjoy all their ownership rights and use their weeks under the terms of their purchase agreement.

Who do I need to tell if my contact details have changed?

Please contact us as soon as possible if any of your contact details have changed from the purchase agreement so that we can be sure you will receive any important information we send to members. We recommend that you contact us by email to premierproperty@selectproperty.com or by telephone on 0161 488 3560. There is an admin charge payable to the trustee to update their register of members and to reissue ownership certificates, if required.

How can I change the ownership details for my weeks?

You can transfer ownership at any time by sale or gift, or you can add or remove names to the purchase agreement and fractional ownership certificate. There is an administration fee payable to the trustee for any such changes. Please contact us if you want to change the ownership details of your weeks so we can send you the necessary form to complete.

Not found the answer you where looking for, ask us a question?

Torch Fractional Ownership FAQs Selectproperty.com Office 803 - Concord Tower, Tecom, Dubai Media City United Arab Emirates Dubai Office: +971 4 446 2756 UAE fax: 971 4 440 4849 UK Office: +44(0) 161 488 3555