Your specified weeks are shown on your purchase agreement.

You can view a copy of the resort calendar from this page, showing which dates your weeks fall on. In accordance with the Rules, you can occupy your property from 4pm on the first day and up to 10am on the last day of your weeks.

Can I book my flights now?

Yes, provided you are up to date on any payments under your purchase agreement, including this year’s maintenance fees, you can make travel plans. You must complete and return the booking form at least 7 days before your arrival date.. We would recommend that all owners wait for their booking to be confirmed before confirming their travel, no compensation will be offered for any members who book flights and are unable to stay at the resort because they have not complied with their purchase agreement or the Rules.

What if I can’t use my weeks this year?

You can allow any friends or family to use your weeks, or you can rent out your weeks in the property externally. In any of these events, you still need to submit the booking form so that we know who will be using your weeks and when they will be arriving.

As you know the resort is affiliated to the RCI global exchange network allowing you to exchange your weeks for time in any of their other resorts and accommodation at other times of the year as well (subject to the relevant exchange fees). Having completed the procedures to set-up the resort on RCI’s systems towards the end of last year, enrolments will commence in time for the start of year two giving every owner the best chance of trying out this service. More information about how to exchange your weeks will be sent to you directly by RCI in due course.

When do I have to pay the first year’s maintenance fees?

All members have to pay their first year’s maintenance charge in advance, regardless of when their weeks actually fall in the year. This is because many of the costs covered by the service charge are also payable in advance. You must pay the maintenance charge even if you do not use your weeks.
You should receive a payment reminder for each year’s fees before they fall due, however please contact us if you are unsure how to pay or what the amount is.

Is there anything else I have to pay?

You can choose to pay for certain additional optional services such as an airport transfer, which we recommend for your first visit, direct to Signature Resorts. Please see the booking form for more information, or speak to their on-site team when you are at the resort. You will also have to pay for any damage or breakages during your stay before you check out.

When will we receive our fractional ownership certificate?

In accordance with the scheme terms, fractional ownership certificates will be issued to owners once they have paid the purchase price in full and the title to the properties has been registered in the name of the owning company. We will keep all owners updated on registration of title deeds in the name of the owning company. Until that time owners are still able to enjoy all their ownership rights and use their weeks under the terms of their purchase agreement.

Who do I need to tell if my contact details have changed?

Please contact us as soon as possible if any of your contact details have changed from the purchase agreement so that we can be sure you will receive any important information we send to members. We recommend that you contact us by email to info@wearehome.com or by telephone on 0800 111 6789

How can I change the ownership details for my weeks?

You can transfer ownership at any time by sale or gift, or you can add or remove names to the purchase agreement and fractional ownership certificate. There is an administration fee payable (currently £149) to Tatton Trustees for any ownership changes. Please notify us by email to info@wearehome.com or by telephone on 0800 111 6789 if you want to change the ownership details of your weeks.

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Horizon Sky Fractional Ownership FAQs Selectproperty.com Office 803 - Concord Tower, Tecom, Dubai Media City United Arab Emirates Dubai Office: +971 4 446 2756 UAE fax: 971 4 440 4849 UK Office: +44(0) 161 488 3555