BBVA Bank to open special branches just for immigrants
The BBVA bank has decided to take maximum advantage of its branches by splitting the activities that are carried out in them. It has plans to open 30 ‘duo’ branches. Each of these offices will operate like a normal bank in the mornings and in the afternoon they will be prepared for use by immigrants, similar to the Dinero Express offices.
At 3 pm a screen will be used to divide the area normally used by the public in the mornings and a separate area with facilities like individual telephone booths, DHL cardboard boxes prepared for sending parcels abroad, and lists of properties on sale will be available. Applying for credit or a bank card and making a deposit will also be possible.
This part of the bank will be open until 10 pm and is intended to meet the special needs of immigrants. These branches will also open on Saturdays and Sundays.
According to Miguel Angel Muñoz, the BBVA Director of Banking for Immigrants, the branches will have staff made up solely of immigrants whose working conditions will be established according to the standard office workers agreement rather than the standard agreement for bank employees. The BBVA forecasts attracting 180,000 more immigrants to use the bank in 2007, a figure which would surpass a total of 700,000 immigrant clients.