Vita Student, the UK’s only experience-led accommodation provider, has been crowned winner of the New Product – Loving The Customer award at the national Customer Experience Awards 2015. The win was secured due to the company’s continued commitment to the student customer and for pioneering a whole new approach within the student accommodation sector.
Fighting off competition from the Dorchester Collection, LV=, RBS and Barclays Direct Premier Relationship Management, the judges were blown away by the brands’ dedication to treating students as valued customers and putting them at the heart of everything it does.
Vita Student places as much emphasis on customer service, as it does offering stylish accommodation. This revolutionary customer-led approach to the student sector makes Vita Student fundamentally different to its competition.
It operates eight residences in Bristol, Exeter, Liverpool, Manchester, Southampton and Sheffield, with three more sites in development in Newcastle, Glasgow and York.
Speaking about the accolade from the ceremony at the Park Plaza, Westminster Bridge, London, CEO of Vita Student, Trevor Moore, said:
“Putting students at the heart of everything we do is our moral compass that guides every single decision we make across the business.
“The entire Vita Student team work tirelessly to ensure our customers have the best possible experience during their time with us. Winning this award is fantastic recognition of the whole team’s dedication to going above and beyond and further highlights our position as the only student accommodation provider that treats students as customers.”
The award joins a flourishing awards cabinet after Vita Student recently bagged two spots in the Most Luxurious Halls of Residence in the UK for its Liverpool and Manchester sites. It was also crowned Private Student Accommodation Hall of the Year 2015 by Manchester Students Union and Manchester Student Homes as voted for by students.
Vita Student is a Select Property Group brand. Select is a global developer, retailer and operator of market-leading property investment brands.