49% of tenants unhappy with current rental property

49% of tenants unhappy with current rental property

Almost half of Britain’s tenants are not satisfied with the quality of their rental home – investment in build-to-rent the solution for the UK’s private rented sector?

Summary

  • 49% of tenants reported landlord frustrations in a survey carried out by property technology company, Engage
  • A fifth of tenants surveyed said they felt disconnected from their neighbours and community
  • Build-to-rent is now leading the way for change and aims to alleviate such tenant frustrations within the private rented sector

 

49% of UK tenants reported problems with their landlord in a new survey carried out by property technology company, Engage.

Poor communication and excessively long periods of time spent resolving problems were among the most commonly reported frustrations, while issues with landlords were even more prevalent among 18 to 24 year olds, with 76% of younger tenants experiencing problems.

In addition to problems with their landlords, over a fifth of tenants surveyed said they felt disconnected from their neighbours and community.

Mitesh Patel, Managing Director of ENGAGE, Commented: “Many new rental properties that have been created in the private rental sector lack a well-established community on their doorstep and therefore it’s understandable many tenants feel disenfranchised.”

With more people now renting homes, tenant expectations are growing. The current rental sector however is not equipped to deal with these demands and is lagging behind in terms of customer service.

In its housing white paper published last week (February 7th), the government outlined plans to reform the current private rented sector (PRS) and reinforced its commitment to boosting build-to-rent, in a bid to addressing issues within the PRS.

Build-to-rent is now leading the way for change, delivering properly managed and maintained properties built specifically for a more professional rental market. Manchester will be at the forefront of such developments with approximately 800 new homes due to be built as part of the scheme.

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